Introduction
At Spa Sensations® Mattress, Memory Foam Mattress (“Spa Sensations,” “we,” “us,” or “our“), we respect the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, and disclose information from you through your use of our website at spasensations.shop (the “Website“) or when you interact with us through other means.
Please read this Privacy Policy carefully. By visiting and using our Website or interacting with us, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Website and any personal information you provide through the Website remains subject to the terms of this Privacy Policy and our Terms of Use.
Information We Collect
We collect both personal and non-personal information from you when you use our Website. Personal information refers to any information that can be used to identify you specifically, such as your name, address, email address, etc. Non-personal information refers to information that does not by itself identify a specific individual, such as browser information, general location information, etc.
Information You Provide to Us Directly
We collect personal information when you voluntarily provide it to us. For example, we collect personal information when you:
- Create an account on our Website
- Purchase products or services from us
- Sign up for our newsletter
- Participate in surveys, contests, promotions, or sweepstakes
- Submit inquiries or requests for information to us
- Communicate with us via third-party social media sites
The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
Information We Collect Automatically
We also automatically collect certain types of anonymous information when you visit our Website or interact with Spa Sensations emails or online ads. The types of automatically collected anonymous information may include your IP address, device type, unique device identification numbers, browser type, system type, the content and pages you access on our Website, and the dates and times of website visits. We collect this information using technologies such as cookies, web beacons, pixels, and other technologies.
Information from Third-Party Sources
We may receive additional information about you from third party sources and add it to the other information we have collected. For example, if you access our Website through a third party social media site, we may collect information about you from that site such as your user ID or profile information. We may also contract with third parties who provide additional information about you. We may combine information we receive from these third party sources with the other information we have collected.
How We Use the Information We Collect
We use the information we collect for a variety of purposes, including:
- Fulfilling your requests and orders – We use information to deliver products or services you have ordered or requested, process payments, communicate with you about orders and deliveries, provide customer support, and otherwise fulfill transactions.
- Improving our products and services – We use information to analyze and understand customer needs and trends, develop new products or features, improve website or product design and functionality, and gauge the effectiveness of our promotional campaigns.
- Marketing and advertising our products and services – With your consent where required, we use information to promote our products or services, deliver targeted marketing, promotional offers or ads for our products and services, and send newsletters, promotional emails or contact you to gauge interest. We may analyze information we have collected to determine what products, promotions or services might interest you.
- Communicating with you – We use contact information to respond to inquiries, questions or comments you direct to us and communicate with you about Spa Sensations news or products. You may opt out of receiving marketing or promotional communications as described below.
- Protecting our interests – Where required by law or as necessary to protect our legal rights, interests and the interests of others, we use information to detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of our Website.
How We Share the Information We Collect
We share the information we collect about you in limited circumstances, including:
- With third party service providers – We may share information with vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf. These service providers are contractually bound to use personal information we share with them only to perform services on our behalf and are required to protect the confidentiality and security of such information.
- In aggregated or de-identified form – We may share non-personal or aggregated information with third parties for their marketing or analytics uses.
- To comply with legal obligations – We may disclose information to respond to subpoenas, court orders, or other legal process or to establish or exercise our legal rights or defend claims against us. We may also share information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.
- In connection with a sale or business transaction – We reserve the right to transfer information we have about you, including personal information, in the event we sell, transfer or engage in another transaction involving all or part of our business or undertake another form of corporate reorganization.
Except as described above, we do not disclose personal information to third parties without your consent.
Your Choices and Rights
You may access, correct, or request deletion of your personal information, or exercise other data subject rights available to you under applicable privacy laws, by contacting us using the contact details in the “How to Contact Us” section below. When processing your request, we may require you to verify your identity and provide more details about your request.
You may also:
- Opt-out of marketing communications – Follow the unsubscribe instructions in any marketing email you receive from us. Depending on where you live, you may have the right to ask us to stop sending you marketing messages.
- Adjust cookie preferences – Manage your cookie preferences through your browser settings. Browsers allow you to disable all or some browser cookies. However, if you disable cookies, you may not be able to use all features of our Website.
- Limit tracking – Adjust the settings in your device or browser to limit tracking of your activities across websites or apps, or to limit receipt of personalized ads. These settings vary by browser.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent
External Links
The Website may contain links to third party websites and services. Spa Sensations is not responsible for the privacy practices or the content of such external websites. We encourage you to read the privacy policies of each website you visit. This Privacy Policy applies only to the personal information collected by the Website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulations. When we post modifications, we will revise the “Last Updated” date at the top of this Privacy Policy. If we make material changes, we may notify you through the Website or by sending you an email or other communication. We encourage you to review this Privacy Policy periodically to stay up to date about our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at [email protected].
Last Updated
This Privacy Policy was last updated on March 1, 2023.
